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Questions related to Reservation Management

Whether you are on the website or mobile app, your information should appear within a few minutes after signing in. If it doesn’t, either refresh the screen or sign out and sign back in to reload your account information. Upcoming and current cruises...
To view past cruises, sign in to your account and go to the 'Past cruises' tab, but bear in mind that cruises and points can take up to 10 days after a cruise ends to appear. If no cruises are listed, check that your loyalty information is showing ne...
Guests booked on certain ships* may view their invoices within Guest Account under the “Past Cruises” tab after their sailing. Guests may also call in or contact their Travel Advisor to request invoices. *Online Invoices are only available for Advent...

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