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Questions related to Online Check-In & Boarding Pass

We are working to uplift our check-in experience to support a healthy and safe cruise for all guests, crew, and communities where we operate. Check-in will be available once our updates are completed ahead of your sailing. We will notify you by email...
PLEASE NOTE: We are hard at work uplifting our cruises for the health and safety of our guests, crew, and the communities in which we operate. We are guided by the recommendations of our Healthy Sail Panel and the requirements of countries where we s...
In order to complete Check-In successfully, you will need the following: Personal Information for each guest are checking in Identification Document information for each guest you are checking in Crown & Anchor Society Membership Number (if you are a...
Your cruise documents will be released from 50 days prior to sailing, but it can depend on all parts of the booking being correct and, if not, they may not be released until nearer the cruise. If they’re available, you can access them through your re...
Successfully completing the check-in process for you and those guests listed on your SetSail Pass will allow you to receive a SetSail Pass.  In order to complete Check-In successfully, you will need the following: Personal Information for each guest ...
An Onboard Expense Account, also known as your Seapass® onboard account, is the cashless system used for all onboard purchases and services. Depending on your ship, SeaPass cards are handed out at the pier or will be in your stateroom waiting for you...
Yes. Just like some land-based hotels, guests can expect to see an initial $100 pending charge or authorization on their credit card. This pending amount is used to secure funds for anticipated onboard purchases. Purchases made onboard over the initi...

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