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Domande relative a Onboard Guest Services

The Key Guests will enjoy the following exclusive benefits during their cruise vacation: Priority access during The Key designated arrival time (to be communicated via email). Other benefits may apply at specific ports.* Carry-on bag drop off with de...
Just because your ship is docking, doesn't mean your vacation is ending. If you're one of the lucky ones continuing on the following voyage aboard the same ship, we've enhanced our award-winning service to provide a seamless transition for you. Here'...
Here are some things you need to know about those moments just after you hop onboard. Head to your Assembly Station to confirm with the shipboard team that you have successfully completed your mandatory safety training on our Royal App. If you did no...
Sì, Royal Caribbean utilizza reti di telefonia mobile per offrire la possibilità di connettere i tuoi dispositivi "Cellular at Sea". Le tariffe di roaming applicate sono determinate dal tuo fornitore di servizi di telefonia mobile. Prima della crocie...
Feel free to recognize crew members who make your voyage exceptionally memorable. You can visit the Guest Services desk to increase the amount of your gratuities or reward a crew member with an additional cash gratuity at your discretion. Gratuity en...
Yes. Some Royal Caribbean ships* allow for guests to order HD movies on demand as well as: Check their onboard SeaPass account View safety and security information View the Room Service menu * These features are only available on Allure of the Seas®,...
In addition to Royal Caribbean’s traditional SeaPass cards, select Royal Caribbean ships* also feature WOW Bands. These ready‑to‑wear, water-resistant wristbands require just one tap, so you can quickly and efficiently navigate the ship. WOW Bands co...
Photo packages can be purchased pre-cruise with a discount, or onboard.  All shipboard photo products and services can be purchased onboard at the Focus Photo Gallery. We’re unable to offer sales of any photographic products or services after your cr...
Pool/beach towels are available for check out at stations located on the pool deck. Guests must have their SeaPass card in order to check out pool towels. Once used, guests must check in the same number of pool towels that they checked out. If guests...

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