Questions related to Oasis Class Ships
Select fare programs require the payment at the time of booking of a nonrefundable deposit. That deposit amount shall not be refunded at any time after it has been paid. Change fees will apply to bookings for which the deposit is nonrefundable. Can...
In order to complete Check-In successfully, you will need the following: Personal Information for each guest are checking in Identification Document information for each guest you are checking in Crown & Anchor Society Membership Number (if you are a...
We group our onboard accommodation into four categories: Interior Outside Balcony Suites/Deluxe All our accommodation options are designed to be comfortable places where you can relax and unwind after a day of adventure. Our staterooms and suites var...
Diamond Plus and Pinnacle Club members of the Crown & Anchor Society and guests reserved in our Suites (excluding Junior Suites) can take advantage of the Concierge Lounge. Available on the Enchantment of the Seas® and all Voyager and Radiance-class ...
Yes, all ports have transfer services to and from the airport for an additional fee. When purchasing your airline tickets with ChoiceAir, cruise transfers are provided as an option on the guest preference page. If you did not receive your transfer v...
VOOM is the name of our high-speed Internet service, the fastest Internet at sea. With the installation of VOOM, you are no longer confined to a specific location on the ship to have connectivity. You can now stay connected from the comfort of yo...
Personal Items: We suggest that guests transport all their medications in their carry-on luggage to minimise the potential for diversion or loss of medications and advise that all medications remain in their original, labelled prescription containers...
Each guest is permitted to carry a reasonable amount of personal property (including luggage) aboard the vessel; however, for your comfort and convenience, it is recommended that you limit the number of pieces you take. Each guest has the option to c...
Indoor smoking is permitted in the Casino, the cigar clubs on Freedom and Voyager Class ships, and one designated smoking venue on ships sailing from Chinese homeports. Cigarette, cigar, e-cigarette and pipe smoking is permitted in designated outdoor...
A muster drill is a mandatory safety exercise with the objective of familiarising all guests and crew with the location (muster station) where they are to assemble in the unlikely event of an emergency. During this drill, additional safety informatio...
Spot a better price on your booked cruise? Our Best Price Guarantee lets you take advantage of a better price within 48 hours from the time you booked— just give us a call or use our online form. You’ll receive the difference as a non-refundable onbo...
MINIMUM AGE TO SAIL UNACCOMPANIED Royal Caribbean's minimum age to sail unaccompanied on sailings originating in North America is twenty-one (21). Royal Caribbean's minimum age to sail unaccompanied on sailings originating in South America, Europe, A...
Some qualifying rates apply for the following, including a special third and/or fourth guest rate for anyone who is staying in the same stateroom with two full-fare paying guests. So if you intend on having your children stay in your stateroom, their...
ONBOARD THE SHIP: When you’re onboard, the right look will vary by venue. But here are a few types of suggested attire you’ll see, grouped by item. Casual: You’re on vacation – relax! Jeans, polos, sundresses and blouses are all the right amount of l...
