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Questions related to 125% Onboard Cruise Credit Offer

Yes, once issued, you have until December 31, 2021 to apply your Onboard Credit to a sailing that departs on or before April 30, 2022.
Yes, you can change your mind and request a refund as long as you are within the Onboard Cruise Credit offer window. Once your Onboard Cruise Credit window closes, your selection is considered final and non-refundable.
Once the Onboard Cruise Credit is applied to a new booking, it has no cash value and is non-refundable. Any amount you did not use prior to the end of your voyage will not be refunded.
The new Onboard Cruise Credit is based on the amount you paid, excluding any previously applied Onboard Cruise Credit, and will be based on a per person value. Example: John pays $400 on a Visa card for an excursion priced at $100 per person for his ...
If you do not opt in for the 125% Onboard Cruise Credit offer, you will receive a full refund of any amounts paid for Cruise Planner purchases to your original payment method within 45 days of your offer window closing. Your refund will automatically...
The new 125% Onboard Cruise Credit is calculated on the amount paid for your Cruise Planner items, excluding previous Onboard Cruise Credits. Any Next Cruise Onboard Cruise Credits will be re-applied to a new booking. Additionally, if you had any Onb...
Once you request a refund of your cruise fare, regardless of whether it's before or after the Cruise Planner opt-in period, you are no longer eligible for the 125% Onboard Credit.  A refund will be processed for both your cruise fare paid and any amo...
You may use your Onboard Cruise Credit for both Cruise Planner purchases and onboard purchases.
You can use your Future Cruise Certificate on one sailing and your Onboard Cruise Credit on another! It’s up to you to plan the perfect cruise vacation.
Your Onboard Cruise Credit needs to be used on 1 sailing departing on or before December 31, 2021. The good news is you can use it for both pre-cruise purchases through Cruise Planner like shore excursions and beverage packages and once you're onboar...
Once your Onboard Cruise Credit is applied to a reservation it is considered redeemed. As the Onboard Cruise Credit is non-refundable, we will not be able to reinstate it if you decide to cancel your sailing.

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