As of September 7th, 2022, the automatic service gratuity of $16.00 USD per person, per day for guests in non-suites staterooms, or $18.50 USD per person, per day for guests in Suites, will be applied to each guest’s SeaPass account on a daily basis. The gratuity applies to individual guests of all ages and stateroom categories. As a way to reward our crew members for their outstanding service, gratuities are shared among dining, bar & culinary services staff, stateroom attendants and other hotel services teams who work behind the scenes to enhance the cruise experience.
In the unlikely event that a guest onboard being charged the daily automatic gratuity does not receive satisfactory service, the guest may request to modify the daily amount at their discretion by visiting Guest Services onboard and will be able to do so until the morning of their departure. Guests who have pre-paid their gratuity will not see a daily charge during their cruise.
The automatic daily gratuity is based on customary industry standards. Applying this charge automatically helps streamline the recognition process for the crew members that work to enhance your cruise. We hope you find the gratuity to be an accurate reflection of your satisfaction and thank you for your generous recognition of our staff.
A 18% gratuity is automatically added to all beverages, mini bar items, and spa & salon purchases.
Guests can pre-pay gratuities by calling 866-562-7625 before the sailing*. Guests booked through travel advisors, need to contact their advisor to add pre-paid gratuities to the booking prior to sailing*. If gratuities are not prepaid prior to sailing, they will be automatically added to the guests’ folios once onboard.
*Pre-paid gratuities can be added to an individual reservation up to 48 hours before the sail date.