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LIST OF EQUIPMENT AND SERVICES REQUIRING ADVANCE NOTICE

60 days prior to sailing

  • Sign language interpretating services

30 days prior to sailing

  • Raised toilet seat
  • Commode chair
  • Shower stool
  • Transfer bench
  • Service animal relief area
  • Large print material
  • TTY
  • Visual-tactile alert system
  • Assistive listening devices
  • Medical refrigerator
  • Sharp's container
  • Distilled water
  • Extension cord
  • Oxygen supply delivery
  • Dialysis supply delivery
  • Closed captioned television

To customize your accommodations to meet your specific needs, please complete the Guest Special Needs Form
To customize your accommodations to meet your specific needs, please complete the Guest Special Needs Form

We encourage you notify us of your needs at the time of booking, to guarantee availability of specific equipment or services. Please provide 60 days advance notice if you need sign language interpreting services during your cruise, 30 days advance notice if you need special equipment or services to accommodate your disability during the cruise. If we do not receive enough advance notice, we will make reasonable efforts to provide requested equipment and/or services. You must provide 72 hours advance notice if you are traveling with a group of 10 or more passengers with disability.

MORE INFORMATION

Call our Access Department at (866) 592-7225,  or send an e-mail to special_needs@rccl.com, or have your local travel agent or International Representative contact us. Our fax number is
(954) 628-9622.

ADDITIONAL ASSISTANCE

 
Feel free to ask for a Complaint Resolution Official (CRO). Our CROs have been trained and are aware of applicable U.S. Department of Transportation (DOT) disability regulations as well as our policies and procedures regarding guests with disabilities. Our CROs are available at all U.S ports of departure and ships.

My Personas

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