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Questions related to Cruise with Confidence

UK and Ireland guests who booked a nonrefundable ticket through Royal Caribbean International will not receive a refund. If you booked flights independently with an airline or travel partner, you’ll need to contact that them directly to inquire about...
If you booked with a Travel Advisor, please contact them for assistance with your cancellation. If you booked directly with us, please give us a call or submit our online form here. Remember, you or your Travel Advisor must notify us of your cancella...
If the cruise fare on your new booking exceeds the Future Cruise Credit’s value, you will have to pay the difference. Alternatively, if the new cruise fare is lower than the Future Cruise Credit’s value, a new Future Cruise Credit will be issued for ...
No, you’ll have to apply your Future Cruise Credit to a future cruise onboard Royal Caribbean International.  View the Terms & Conditions
Yes, full payment is still required at 57 days-to-sailing. View the Terms & Conditions
Yes, pre-cruise purchase will be refunded to the original form of payment – this includes moving your cruise with our Life and Shift option under the Cruise with Confidence program. View the Terms & Conditions
From enhanced boarding screening to heightened sanitation at ships and terminals, we are undertaking every measure to safeguard guests and crew. Once we have our final protocols in place, we’ll be sure to share them with booked guests before they cru...
Due to immigration requirements, Royal Caribbean needs a full 48 hours to process your cancellation before your day of departure. Here are day-by-day scenarios below, to help you understand exact timings. It may seem technical, but we’re trying to gi...

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