What’s the Onboard Account Statement?

Each guest who sails onboard will set up an Onboard Account. Our ships operate using a cashless system, so these accounts allow you to link a form of payment with your SeaPass Card which is then used for all onboard transactions. At the end of your sailing, a printed copy of your Onboard Account Statement is provided, and if your email address is on file, we’ll also email you a copy. This statement provides you with all the transactions you made throughout your sailing.

How can I request my final onboard statement?

Your final onboard statement is sent to you at the end of your cruise, to the email address we have on file. If you did not receive it, you can request it by calling us at 1-800-256-6649 option 5 or you may email us at RoyalGuestRelations@rccl.com.