問題有關於 Crown & Anchor Society Loyalty Program
An exciting enhancement is coming soon for all who sail with Royal Caribbean Group. Introducing Points Choice – no matter which of our brands you sail with, you can apply your earned points toward the brand loyalty program of your choice. You can co...
Points Choice will be available early 2026. Keep a close eye on your email for the official launch date in the coming months along with program rules, exchange rates between brands, and how to apply points to your preferred brand.
Cruise Points are credited to your account at the end of each completed sailing, and it may take up to 30 days for them to appear. Next tier benefits will be applied on your subsequent sailing after your point status has been updated. Please note tha...
Points tables will be published with exchange rates between brands. For example, the points tables will indicate how many Crown & Anchor points you are eligible for if you sail in a Sky Suite on Celebrity.
Crown & Anchor members can view their points and tier benefits on the Royal App or by logging into their Guest Account page online. If your loyalty information is not displayed, please add your membership number on the dashboard screen or in the sett...
No. Points Choice only applies to Royal’s Crown & Anchor program, Celebrity’s Captain’s Club program and Silversea’s Venetian Society program.
No, the Status Match program is not changing. Members can still receive one-for-one tier matching across all three Royal Caribbean Group brands: Royal Caribbean, Celebrity Cruises, and Silversea.
To view your past cruises, sign in to your account and click on the “Past Cruises” tab. Please be aware that it may take up to 30 days after a cruise ends for your cruises and points to appear. If you don't see any cruises listed, verify that your lo...
For all tiers except the Pinnacle Club, a relationship is defined as a spouse, significant other, or verified children under 18 who share the same physical address. Additionally, a travel companion with whom you share a stateroom for an extended dura...
If you are linked with your spouse and they have more points, you will see their total points to ensure both of you can achieve the next tier together. Once linked, the higher point total in the relationship will be shown. For example, if member A ha...
Your Cruise Points may appear lower because you have been removed from a relationship in our system. This can occur when you turn 18 and are unlinked from your parents, or as a result of changes in your relationship or household status. Your new tier...
Before 2011, members earned 1 Cruise Credit for each sailing, regardless of the cruise length. Starting in 2003, if you took a cruise that lasted 12 nights or more, you received an extra Cruise Credit. In 2004, booking a Suite also earned you an addi...
A Crown & Anchor crystal block is a commemorative award presented to members onboard during the sailing in which they reach 140, 210, 280, and 350 Cruise Points milestones, as well as for every subsequent 70 points. One (1) block is awarded per relat...
The Crown Lounge is an exclusive onboard venue reserved for Diamond, Diamond Plus, and Pinnacle Club members, and access cannot be extended to friends and family. Each lounge features a dedicated Concierge to assist with any special needs or requests...
Diamond Plus members with 175 or more points and Pinnacle Club members with 700 or more points have the opportunity to choose complimentary amenities, which will be delivered once onboard. Amenities are distributed throughout the cruise, and it's imp...
Access to Suite amenities (Suite/Concierge Lounge, Coastal Kitchen and Suite Sun Decks or neighborhoods) is reserved exclusively for guests staying in qualifying Suites. Crown & Anchor Pinnacle Club members may also enjoy access to these spaces, subj...
You may have a duplicate account. Please reach out to Crown & Anchor customer service at (800) 526-9723. If you are located outside the U.S. and Canada, you can call (541) 285-9723. Our operating hours are Monday through Friday from 9 a.m. to 9 p.m. ...
