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What amenities are included in the Concierge Club service for qualifying Crown & Anchor members?


Diamond Plus and Pinnacle Club members of the Crown & Anchor Society, plus guests reserved in our Suites (excluding Junior Suites), can take advantage of the Concierge Lounge.

Available on the Enchantment of the Seas®  and all Voyager and Radiance Class ships, Concierge Club guests will receive this complimentary service that provides assistance with any special requests they may have while sailing. As a Concierge Club guest, you will be offered amenities and services not available to other guests, including:

  • Personalised stationary is available
  • Continental breakfast is served in the Lounge daily from 8 a.m. until 10 a.m.
  • Hors d'oeuvres and petit fours are served in the Lounge, beginning on the second evening, before and after dinner respectively
  • An honour bar (self-service bar with no fee) is available for your convenience
  • Reservations for Speciality Dining, Explorations Shore Excursions and Barefoot Beach Cabanas
  • Appointments for the Salon or for Spa Treatments
  • Assistance with Show Ticketing
  • Movies and CDs are available to borrow during hours when the concierge is available
  • Daily menus displayed and pre-ordering of dinner wine
  • Business services (assistance with faxing or copying – there is a fee for faxing and copying).
  • Assistance with the arrangement of private parties

A Concierge is available in the Lounge daily from 8:30 a.m. to 11:30 a.m.
and from 5:00 p.m. to 8:30 p.m.

The Concierge Lounge is designated as a smoke-free area. We respectfully request that guests observe a smart/casual dress code when visiting the Lounge (no swimming or pool attire is allowed, footwear is required at all times). Guests of 21 years and younger must be accompanied by a parent or guardian at all times.

Please Note: On Freedom-class ships, Diamond-level and above Crown & Anchor Society members have exclusive access to similar amenities in The Diamond Club. Due to the size of the Lounge, we regret that we cannot honour requests for entrance to friends or relatives of eligible guests.

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