Questions related to Guest Conduct & Other Policies

For safety and security reasons, certain items are prohibited onboard Royal Caribbean cruise ships. Prohibited items may be confiscated at the terminal or onboard. Where exceptions exist, they are explicitly labeled and narrowly defined. All items—wh...

Effective immediately on all cruises, the minimum drinking age for all alcoholic beverages on all Royal Caribbean International ships applies as follows: On cruises originating from North America or the Caribbean, the minimum age to consume alcohol o...

Yes. During operating hours, the casino will allow smoking, with certain areas designated as non-smoking. There will be visible signage indicating the non-smoking area in the casino. All cruises departing from China and Hong Kong will not have a non-...

Indoor smoking is permitted in the Casino, the cigar clubs on Freedom and Voyager Class ships, and one designated smoking venue on ships sailing from Chinese homeports. Cigarette, cigar, e-cigarette and pipe smoking is permitted in designated outdoor...

Duty-free items purchased onboard can be taken to your room and enjoyed during your holiday. However, duty-free alcohol and, in some areas, cigarettes will be delivered on the final day or morning of your voyage.

Yes. Guests who consume their personal wine and champagne in public areas, will incur a $15 corkage fee per bottle. For more information on our alcohol policy, click here.

Irons and clothes steamers are prohibited items and should not be brought with you on your holiday.

We have outlined the expectations of behaviour for people enjoying a cruise holiday in our Guest Conduct Policy. It is available on our website. Most simply put, we want all of our guests to enjoy their holiday to the fullest, except when their behav...

For the comfort and enjoyment of our guests, our ships are designated as non-smoking; however, we recognize that some of our guests do smoke. To provide an onboard environment that meets all needs, we’ve designated certain areas of the ship as smokin...

Royal Caribbean uses daily market rates published by Bloomberg, a reputable, New York-based financial service company.

The Cruise Critic Meet & Mingle onboard gatherings have been discontinued. Guests are welcome to host self-led gatherings in one of our many venues onboard.

We are delighted to have provided a safe and enjoyable cruise to millions of guests over the years. To facilitate our ability to continue to provide safe and enjoyable cruises to our guests, we reserve the right to refuse to accept a booking request ...

Yes. When the casino is open in U.S. Territorial or International waters, certain winnings require tax reporting. U.S. citizens or residents will receive a W‑2G form, and the information will be reported to the U.S. Internal Revenue Service. For U.S....

NextCruise is our onboard future cruise booking team available to help you book your next Royal Caribbean adventure. Reasons to book with NextCruise: The richest offer on any sailing guaranteed Get up to USD 600 in onboard creditor dollars off your n...

You are certainly welcome to bring cash to enjoy your holiday experience. There are ATM services onboard and limited currency conversion services. There is a withdrawal fee to use the ATMs onboard.

If you lose an item onboard, please go to Guest Services where we maintain a Lost and Found service. If you discover that you may have lost an item after you left the ship, please see the following links: English: https://www.chargerback.com/reportlo...

You can make ship-to-shore calls from your stateroom, 24 hours a day. The cost is USD 7.95 per minute and will be automatically charged to your SeaPass account. Your friends and family can contact the ship by calling (888) 724-7447. Or from outside t...

While onboard, you can provide feedback to any of our members of staff who will be happy to help make your holiday experience as enjoyable as possible. We also have a Guest Services Desk who can help answer any questions and accept your feedback. Whe...

Guests Visitors: Guests sailing on board Royal Caribbean International ships are not authorised to have visitors onboard the ships. Travel Advisers: All arrangements for travel advisers to visit our ships for business reasons must be authorised in ad...

Just like the security screening at an airport, we also screen all luggage our guests bring onboard to ensure everyone’s safety. If there is an item in your luggage that is prohibited or is believed to be prohibited, your bag will be taken to a scree...