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I don’t want the 125% Onboard Credit offer – I want a refund for my Cruise Planner purchases. How will I get my refund?

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If you do not opt in for the 125% Onboard Cruise Credit offer, you will receive a full refund of any amounts paid for Cruise Planner purchases to your original payment method within 45 days of your offer window closing.

Your refund will automatically begin processing after the Onboard Cruise Credit offer window closes. Please know, we are working as quickly as possible and we appreciate your patience during these unprecedented times.

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