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Questions related to Guest Conduct & Other Policies

For more information, please go to the Guest Terms and Conditions page to review the Cruise Ticket Contract or Booking Conditions applicable to your Cruise or Cruisetour.
Firearms & Ammunition, including realistic replicas. Sharp Objects, including all knives and scissors. (Note: Personal grooming items such as safety razors are allowed. Scissors with blade length less than 4 inches are allowed.) Illegal Drugs & Subst...
Effective immediatly on all sailings, the minimum drinking age for all alcoholic beverages on all Royal Caribbean International is as follows. The minimum age to consume alcohol on Royal Caribbean International ships on sailings originating from Nort...
Duty free items purchased onboard can be taken to your room and enjoyed during your vacation. However, duty free alcohol and in some areas cigarettes will be delivered on the final day or morning of your voyage.
Guests are not allowed to bring beer or hard liquor onboard for consumption or any other use. Alcoholic beverages (beer, seltzer, or hard liquor) seized on embarkation day will be returned at the end of the voyage provided that they are in the origin...
Yes. Guests who consume their personal wine and champagne in public areas, will incur a $15 corkage fee per bottle.  For more information on our alcohol policy, click here.
MINIMUM AGE TO SAIL UNACCOMPANIED Royal Caribbean's minimum age to sail unaccompanied on sailings originating in North America is twenty-one (21). Royal Caribbean's minimum age to sail unaccompanied on sailings originating in South America, Europe, A...
Irons and clothes steamers are prohibited items and should not be brought with you on your vacation.
All our guests deserve to enjoy their vacation to the fullest so we have outlined the expectations of behavior for people enjoying a cruise vacation. Click here to access the Guest Health, Safety, and Conduct Policy.
Royal Caribbean uses daily market rates published by Bloomberg, a reputable, New York-based financial service company.
For the comfort and enjoyment of our guests, our ships are designated as non-smoking; however, we recognize that some of our guests do smoke. To provide an onboard environment that meets all needs, we’ve designated certain areas of the ship as smokin...
An Onboard Expense Account, also known as your SeaPass® onboard account, is the cashless system used for all onboard purchases and services. SeaPass cards will be in your stateroom waiting for you. The account may be set-up with either a credit card ...
One of the best things about cruising is the food! And there will be many dining options available to suit most tastes and preferences. However you are free to bring non-perishable prepackaged food in limited quantities. While we have many drink offe...
The Cruise Critic Meet & Mingle onboard gatherings have been discontinued. Guests are welcome to host self-led gatherings in one of our many venues onboard.
While the Casino is open in US Territorial or International waters, all US Citizens or Residents will be issued a W2G form and required information will be reported to the US Internal Revenue Service for the following events: Individual slot machine ...
We are delighted to have provided a safe and enjoyable cruise to millions of guests over the years. To facilitate our ability to continue to provide safe and enjoyable cruises to our guests, we reserve the right to refuse to accept a booking request ...
NextCruise is our onboard future cruise booking team available to help you book your next Royal Caribbean adventure. Reasons to book with NextCruise: The richest offer on any sailing guaranteed Get up to $600 in onboard creditor dollars off your next...
You are certainly welcome to bring cash to enjoy your vacation experience. There are ATM services onboard and limited currency conversion services. There is a withdrawal fee to use the ATMs onboard.
Per company policy, we allow the tossing of a biodegradable urn containing ash while at sea. Ashes must be in an approved scattering or biodegradable urn, free of plastic or wire, and the entire urn must be tossed. A certificate proving the urn is bi...
If after your cruise has ended, you discover that you have lost or left an item onboard please fill out a Lost and Found Request Form with Chargerback*. We will make every attempt to locate the items and return it to you. If found, all items will be ...
You can make ship-to-shore calls from your stateroom, 24 hours a day. The cost is $7.95 USD per minute and will be automatically charged to your SeaPass account. Your friends and family can contact the ship by calling (888) 724-7447. Or from outside ...
You are welcome to make memories onboard with your GoPro or other recording device. Please note, there are restrictions for use during our sports and other outdoor activities. For your safety, electronics are not allowed on the FlowRider®, Zip Line, ...
While onboard you can provide feedback to any of our members of staff who will be happy to help make your vacation experience as enjoyable as possible. We also have a guest services desk who can help answer any questions and accept your feedback. Aft...
Guests Visitors: Guests sailing on board Royal Caribbean International ships are not authorized to have visitors onboard the ships. Travel Advisors: All arrangements for travel advisors to visit our ships for business reasons must be authorized in ad...
Just like the security screening at an airport, we also screen all luggage our guests bring onboard to ensure everyone’s safety. If there is an item in your luggage that is prohibited or is believed to be prohibited, your bag will be taken to a scree...
Save The Waves® is a Royal Caribbean International-sponsored program that focuses on protecting the ecology of the oceans, both in port and at sea. Click here to learn more!    

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