Q

Can passage or a booking request be refused?

A

We are delighted to have provided a safe and enjoyable cruise to millions of guests over the years. To facilitate our ability to continue to provide safe and enjoyable cruises to our guests, we reserve the right to refuse to accept a booking request from an individual or group and reserve the right to cancel an existing reservation. For more details, see our Refusal to Transport Policy and Guest Conduct Policy. The Refusal to Transport Policy provides, among other things, that a booking request may be denied, for example, where the guest’s conduct on a prior cruise has resulted in disciplinary measures by Royal Caribbean®.

Royal Caribbean® is not liable for its refusal to transport any passenger or for its removal of any guest in accordance with these policies. In addition, Royal Caribbean® shall not be required to refund any amount paid by any guest who must leave the cruise vacation prematurely pursuant to either policy, nor shall Royal Caribbean® be responsible for lodging, meals, return transportation or other expenses incurred by the guest or for any consequential or punitive damages

 

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