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問題

I don’t see a badge for some of my past cruises? Why aren’t they showing?

回答

Badges are earned only for ships that Royal Caribbean still owns and operates.

Recent cruises, points and badges may take up to 30 days after a completed cruise to appear.

To troubleshoot, first, check your past cruise history in the app. If any of your past sailings are not displayed, you won’t see a badge for that ship.

Second, sign out and log back into the app.

Lastly, if your app is missing your cruises and badges after the 30-day period, please email crownandanchor@rccl.com for assistance.

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