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Spm.

My cruise was cancelled due to a previous global suspension. I rebooked and now my new cruise has been cancelled. What happens to my refund and/or Future Cruise Credit?

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If you were booked on a sailing departing through April 10, 2020:

  • If you used a 125% Future Cruise Credit and paid additional monetary funds on a new booking within this extended suspension period, you’ll receive two 125% Future Cruise Credits: one for the original booking and another equal to 125% of any monies paid towards cruise fare on the new booking. You are able to opt in to refund one or both via the link below.

If you were booked on a sailing departing April 11 – December 31, 2020, Jewel of the Seas on February 14, 2021, Odyssey of the Seas sailings departing through April 17, 2021, Quantum of the Seas sailings cancelled on October 7, 2020, or Australia sailings departing January 1 – January 31, 2021:

  • If you used a 125% Future Cruise Credit and paid additional monies on a new booking within this extended suspension period, you’ll receive one credit for the value of the original Future Cruise Credit plus 125% of any monies paid towards cruise fare on the new booking. You are still able to opt in to refund one or both cancelled bookings via the link below.

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