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What if I used a Future Cruise Credit to pay for a cruise that has now been cancelled due to the COVID-19 operations suspension or through the Cruise with Confidence program?

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If you opted in for Cruise with Confidence, you will have two Future Cruise Credits — the original Future Cruise Credit and your Cruise with Confidence Credit. Your original credit will be reinstated with the prior Future Cruise Credit amount, along with the original expiration date or October 31, 2020 – whichever date gives you the most time to use it. You will also receive a new Future Cruise Credit based on the remaining amount paid. This can be redeemed on any sailing departing on or before December 31, 2021 or 12 months from your cancellation date – whichever is further.

If your sailing was cancelled as part of our COVID-19 operations suspension, you will receive one Future Cruise Credit combining the two amounts: 100% of your original Future Cruise Credit amount and 125% of any additional cruise fare funds paid on the reservation. Your new Future Cruise Credit will have an expiration date of December 31, 2021, and it can be redeemed on any sailing departing on or before April 30, 2022.

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