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Q

How do I setup a Royal Caribbean SeaPass or Onboard Expense Account?

A

An Onboard Expense Account, also known as your Seapass® onboard account, is the cashless system used for all onboard purchases and services. Depending on your ship, SeaPass cards are handed out at the pier or will be in your stateroom waiting for you.

At this time, you can also add other guests as authorized purchasers. A receipt is provided with every purchase transaction. A final statement will be delivered to your stateroom on the final morning of your cruise vacation.v

The account can be set-up with either a credt card, debit card or as a cash account during check-in or at the pier.  You can also add guests from your stateroom or another stateroom as authorized purchasers on your account. For each purchase made onboard the ship you will receive a receipt A final statement will be delivered to your stateroom on the final morning of your cruise vacation for your review.

If you set up your account with a card, on the last night of your cruise, Royal Caribbean International® will automatically post the final charge to your card on file. Guests on a cash account will need to settle their statement onboard prior to disembarking.

Important Information:

Throughout the cruise, daily authorizations (holds) will be placed on your card to ensure funds are available for your purchases. If you register a card and change to another card or cash during your sailing, you may still see holds on the original card. While the holds aren’t charges, they do reduce your available balance. Most holds are released within 3 to 5 business days, however, depending on your bank this may take up to 30 days. Royal Caribbean International does not control how long the holds remain as the length of time is determined by your financial institution.

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