AUTISM FRIENDLY SHIPS 

Royal Caribbean offers an autism friendly initiative for families living with autism, Down Syndrome and other developmental disabilities. This includes sensory friendly films and toys, dietary menu options, and overall autism friendly training for Adventure Ocean staff and more.

Royal Caribbean offers a wide range of autism friendly products and services, and they include:

  • Priority check-in, boarding and departure
  • Special dietary accommodations including gluten-free and dairy-free
  • Adventure Ocean flexible grouping by ability for children 3 to 11 years old
  • Adventure Ocean toilet-trained policy exception
  • Pagers/phones for parents of children in Adventure Ocean program while signed into our care (subject to availability) Availability: These Autism Friendly products and services are available on all cruises


In addition, Autism on the Seas offers “Staffed Cruises” catering to families with children, teens and adults with autism and other developmental disabilities. These “Staffed Cruises” include:
  • Extra professionally trained staff in caring for individuals with developmental disabilities (provided at one staff member for every 2-3 special needs guests)
  • Assistance with Royal Caribbean’s products and services
  • Specialized respite sessions
  • Private activities and sessions
Availability: Autism on the Seas “Staffed Cruises” are offered on select cruises. For a list of Autism on the Seas group cruises, click here.

 

THE AUTISM CHANNEL

Royal Caribbean International is the first in the hospitality industry to offer complimentary on-demand access to exclusive content from The Autism Channel® onboard most of its ships.

The Autism Channel is a streaming television service providing information and resources to families and professionals supporting and improving the lives of people with autism spectrum disorders. Educational and entertainment programming on The Autism Channel ranges from a look inside the daily lives of families with children on the spectrum, to interviews with medical and legal professionals.

The Autism Channel is available on all Quantum, Oasis, Freedom, Voyager and Radiance class ships. To access The Autism Channel content, select The Autism Channel folder under OnDemand Movies from the iTV (interactive TV) menu.


AUTISM FRIENDLY FILMS


Autism friendly films are presented in a low-lit and low volume environment. Guests are encouraged to freely talk and walk around during the film. These films will be offered on all sailings on Oasis class ships and on other ships, when there are autism groups or at least five individuals with autism onboard. Dates and times will be highlighted in the Cruise Compass.


AUTISM FRIENDLY TOY LENDING PROGRAM

Autism friendly toy lending is available in our Adventure Ocean Youth Program on all ships. Upon request, we will provide a tote bag of autism friendly toys that may be used in Adventure Ocean or in their stateroom. Parents may select other autism friendly toys that are more appropriate for their child. Examples of Autism Friendly Toys include: non-toxic crayons, markers, water colors, building blocks, dominoes, and picture books.


AUTISM FRIENDLY ACTIVITIES

We offer activities for children of all abilities. Families are encouraged to consult with Adventure Ocean staff regarding any special needs that their children may have in order to identify which activities are appropriate for their child and any possible modifications.


CRUISING SOCIAL STORY

A Social Story is a written or visual guide describing various social interactions, situations, behaviors, skills or concepts. These Social Stories help individuals with autism to better cope with social situations. Royal Caribbean offers a Cruising Social Story about cruising to help families with autism prepare for their cruise vacation. 

Download our Cruising Social Story.


WHAT DO YOU OFFER FOR TEENS WITH AUTISM?

  • Expedited check-in, boarding and departure
  • Special dietary accommodations including gluten-free
  • Autism Friendly Toy Lending
  • Autism Friendly Films
  • Social Story
  • Our Teen Program with teens-only hangouts and activities. Please note while some activities are hosted, they do not provide supervision or one on one attention.

 


WHAT DO YOU OFFER FOR ADULTS WITH AUTISM?

  • Expedited check-in, boarding and departure
  • Special dietary accommodations including gluten-free
  • Autism Friendly Toy Lending
  • Autism Friendly Films
  • Social Story
  • Our Cruise Activities Program. Please note while some activities are hosted, they do not provide supervision or one on one attention. (Adults are not permitted in Teen or Adventure Ocean spaces.)

 


TRAINING

All Youth staff are required to have a four year University degree or international equivalent in education, recreation or a related field. They also have at least three to five years qualified experience in working with children ages six months to 17 years.

In addition, all Youth staff have received autism awareness training developed by Autism on the Seas. This training covers following topics: characteristics of autism and developmental disabilities, correct person-first language and terms, and skills to initiate a conversation with a parent about his or her child’s needs.


Per personalizzare la tua sistemazione in base alle tue necessità specifiche, completa il Modulo necessità particolari degli ospiti
Per personalizzare la tua sistemazione in base alle tue necessità specifiche, completa il Modulo necessità particolari degli ospiti

Ti invitiamo a comunicarci le tue necessità al momento della prenotazione, per garantire la disponibilità delle attrezzature e dei servizi specifici. Ti preghiamo di fornirci un preavviso di 60 giorni se necessiti di servizi di interpretazione dei segni durante la tua crociera o di 30 giorni se necessiti di attrezzature o servizi speciali per la tua disabilità. Se non riceviamo un preavviso sufficiente, ci impegneremo per quanto possibile a fornire le attrezzature e/o i servizi richiesti. Devi fornire un preavviso di 72 ore se viaggi con un gruppo di 10 o più passeggeri con disabilità.

ULTERIORI INFORMAZIONI

Contatta il nostro Ufficio accettazione al numero (866) 592-7225,  o invia un'email all'indirizzo special_needs@rccl.co, oppure richiedi alla tua agenzia di viaggi o al Rappresentante internazionale di contattarci. Il nostro numero di fax è
(954) 628-9622.

ASSISTENZA AGGIUNTIVA

 
Non esitare a richiedere l'intervento di un Complaint Resolution Official (CRO). I nostri CRO hanno ricevuto una formazione adeguata e conoscono le norme applicabili relative alla disabilità dello U.S. Department of Transportation (DOT), nonché le nostre politiche e procedure relative agli ospiti con disabilità. I nostri CRO sono disponibili in tutti i porti statunitensi di partenza e su tutte le navi.

My Personas

code: