Q

What is the Royal Caribbean Best Price Guarantee Program?

A

When you reserve with Royal Caribbean and subsequently find a lower rate advertised by Royal Caribbean within 48 hours from the time the reservation is made, we will honor that lower eligible rate by applying an onboard credit to the reservation equal to 110% of the price difference. For reservations outside of final payment period, the onboard credit may be replaced, upon request, with a reduction to the outstanding balance or a refund.

An eligible, fare must be:

a) Available for the same ship, sailing, category and number of guests as the current reservation;

b) Available at the time the request for the lower rate is made; and 

c) A rate that the current reservation would be eligible to receive, if any special restrictions apply.

The Royal Caribbean Best Price Guarantee Program will only be available up to 48 hours after the reservation is made. The Royal Caribbean Best Price Guarantee Program will be available for most rate types with the exception of the "Going. Going. Gone Sales Events"; Travel Agent, Interline or Industry Reduced Rates; Employee rate programs; the Ultimate Family Suite onboard Symphony of the Seas and a select number of price programs and promotions; for new reservations only; or as specified in the price program detail. The subsequent lower rate will be subject to the prevailing taxes and fees and/or fuel supplement, if applicable.

Terms & Conditions

The Royal Caribbean Best Price Guarantee applies to the cruise rate only. The Royal Caribbean Best Price Guarantee will not apply to government fees and taxes and/or any fuel supplement charge. Lower rates must be Royal Caribbean’s publicly advertised rates available to the general public. Group rates, membership programs, charters or other Travel Agent promotions not offered by Royal Caribbean to the general public, including but not limited to travel agent rebates are ineligible. To submit a Royal Caribbean Best Price Guarantee claim, please click on the link above and complete all the required information. You will be asked to provide the lower rate amount and where the rate can be found. The lower rate must: i) be for the same ship, sail date, stateroom category and number of guests; and ii) be available for reserving at the time Royal Caribbean reviews your submitted Royal Caribbean Best Price Guarantee claim form. All Royal Caribbean Best Price Guarantee claim forms must be submitted on-line within 48 hours of reserving your cruise and verified by Royal Caribbean in order to qualify for the onboard credit. The onboard credit is non-refundable, non-transferable and has no cash value. Any unused portion of the onboard credit will be forfeited. The Royal Caribbean Best Price Guarantee may be discontinued or changed at any time without notice. The Royal Caribbean Best Price Guarantee is applicable to North American reservations only.

 

Submit A Claim

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