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Q

Can all guests manage their booking online?

A

Manage Reservation is available to all guests. However, the level of access depends on how your booking was made:
 

  • Travel Agent bookings: Guests who booked an individual reservation through a Travel Agent have read-only access to Manage Reservation online. They should contact their Travel Agent directly to amend their booking or make payments towards it.
  • Group bookings (booked through a Travel Agent): They have read-only access to Manage Reservation online. They should contact their Travel Agent directly to amend their booking or make payments towards it.
  • Group bookings (booked directly with Royal Caribbean): They have read-only access to Manage Reservation online. They should call Customer Service for assistance to amend their booking or make payments towards it.

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