Q
How do I check my points balance and redeem toward Royal ONE Rewards℠?
A
You can check your points balance by logging into your Royal Caribbean®, Celebrity Cruises®, or Silversea® account online or through the Royal Caribbean or Celebrity Cruises app. To redeem points, simply log into the brand account you’re booking with and redeem online, in the app, or by calling the cruise line directly. Redemptions must be completed at least 3 days before your sail date.
For assistance, call Royal Caribbean at 888‑305‑4626, Celebrity Cruises at 800‑760‑0654, or Silversea at 888‑978‑4077.
Please see details on how to use points for cruise discounts, pre-cruise purchases and onboard credit below:
| Cruise Discount | Pre-Cruise Purchases | Onboard Credit | |
|---|---|---|---|
| Process to Redeem for Royal Caribbean and Celebrity | Option to apply points on the payment page when booking online. Points cannot be used toward the minimum deposit, but they can be applied if you're paying the full amount at booking or paying off the remaining balance after the deposit has been made. If you want to redeem points after your initial purchase, you can. Just make sure you're logged into the correct brand account — Royal Caribbean for Royal Caribbean cruises and Celebrity for Celebrity cruises. You can redeem points online, through the app, or by calling. | Points redeemed for onboard credit can be used for pre-cruise purchases. To redeem points, you must be logged into the respective account — Royal Caribbean for Royal Caribbean cruises and Celebrity for Celebrity cruises. Redemption can be completed online, through the app, or by calling Royal Caribbean at 888-305-4626, or Celebrity Cruises at 800-760-0654. | To redeem points, you must be logged into the respective account — Royal Caribbean for Royal Caribbean cruises and Celebrity for Celebrity cruises. Redemption can be completed online, through the app, or by calling Royal Caribbean at 888-305-4626, or Celebrity Cruises at 800-760-0654. |
| Process to Redeem for Silversea | Call 888-978-4077 | Call 888-978-4077 | Call 888-978-4077 |
| Timing | At least 3 days prior to sail date | At least 3 days prior to sail date | At least 3 days prior to sail date |
