Where can I cancel additional packages and services ordered prior to my cruise?

Guests can cancel existing orders for pre-cruise products including Shore Excursions, Beverage Packages, Specialty Dining* and Spa services via My Royal Cruise.

Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

*Specialty dining reservations cancellations must be made on the My Royal Cruise website at least 24 hours before your reservation time. Cancellations within 24 hours will incur a $25.00 USD per person fee**, and no-shows will also be charged. Each venue’s cancellation policy is displayed at the time of booking. 
 
**Some venues have higher fees: Celebration Table (half cost), Empire Supper Club ($50.00 USD pp), Lincoln Supper Club ($50.00 USD pp), Omakase ($50.00 USD pp), Royal Railway ($50.00 USD pp), Izumi Hibachi/Teppanyaki ($50.00 USD pp), Chef’s Table ($50.00 USD pp). 
 

This policy applies to all specialty dining reservations of any kind, excluding Star Class.