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Where do I find my cruise reservation documents?


If your cruise documents are available, you can access them through your reservation dashboard in your Guest Account. If your documents are not yet available, check back soon. You should also receive an e-mail when your documents are ready.

If you reserve your cruise vacation online, you’ll receive your cruise documents through e-mail with downloading instructions when your documents are ready.

If you reserve your cruise with a Travel Advisor or a Certified Vacation Planner, your cruise documents will be sent to your Travel Advisor 20-50 days prior to sailing, assuming your reservation is finalized and your payments have been made. Group documents and those that include air arrangements require additional steps and will be sent within 30 days of sailing.

Documentation may not be provided in advance for reservations finalized the week of the sailing –  guests will obtain pertinent details at the pier prior to boarding, and once onboard. If you have any questions, please contact your travel advisor or Certified Vacation Planner directly.


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