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Q

What if I am not feeling well in the days leading up to my cruise? What if I test positive for COVID-19 before my cruise?

A

If you feel ill in the days before your cruise, you should not travel. In the event you or any member of your traveling party tests positive for COVID-19 in the 10 days before your cruise departs, or at the boarding terminal, you and your traveling party will receive a 100% cruise fare refund, for any cruise that is set to depart on or before April 30, 2023^.

If you booked your cruise by March 31, 2022, and it sails on or before September 30, 2022, the Cruise with Confidence policy applies to your booking. Therefore, you can cancel up to 48 hours before your sail date, for any reason, and receive 100% of the paid value back in a Future Cruise Credit*. Please head here for additional details on Cruise With Confidence.

Keep in mind you will need to answer a health questionnaire attesting that you have not tested positive for COVID-19 in the 10 days before your sail date. Additionally, you will likely need to undergo a test for COVID-19 before your cruise. A positive test result, or documented symptoms of communicable disease during the boarding process, will result in denial of boarding.

 

 

^Last modified May 17, 2022. Subject to change. Please note that homeports may have different local isolation requirements and restrictions. Additional terms and conditions apply. See our COVID-19 Refund and Cancellations Policy and your Cruise Ticket Contract for details. "Traveling Party" means (1) your family members living with you in the same household and (2) traveling companions assigned to your stateroom on the ship. Our CareTeam will assist with daily wellbeing check-ins. 

*“Cruise with Confidence” program applies to bookings made on or before March 31, 2022 that depart before September 30, 2022; additional terms and conditions apply. COVID-19 Assistance conditioned upon compliance with the RCG COVID-19 Policies and Procedures in effect at the time of the cruise. To qualify for a refund, you must present your verified positive test result in a form acceptable to Royal Caribbean. Additional terms and conditions apply. See our COVID-19 Refund and Cancellations Policy and your Cruise Ticket Contract for details.

 

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