Q

If I book a shore excursion at Perfect Day at CocoCay, like a water park admission, zip line, or a cabana, and there is rain, wind or bad weather, will the excursion be cancelled and will I receive a refund?

A

If your activity is cancelled by Shore Excursions, your onboard account will be fully refunded. All Shore Excursions at Perfect Day at CocoCay have the same policy as our shore excursions at other global destinations.

Cancellation Policy

Excursions can be modified or cancelled up to 48 hours prior to port arrival without penalty. Tours involving flights, trains, special events, overnight stays, hotel stays and Private Journeys must be cancelled 30 days prior to sailing to avoid cancellation penalties. Other restrictions may apply.

In the event a tour on the island is cancelled due to weather conditions, a full refund will be provided to youronboard account.

Exchange Policy

The deadline for tour exchanges is 48 hours before port arrival

Still need help? Contact Us

Get support by Phone or Email

My Personas

code: