Claim Submittal Form

Terms and Conditions

Royal Caribbean’s Best Price Guarantee provides guests the ability to book with confidence. If a guest finds a better price in the same currency on any Royal Caribbean owned channel (e.g. branded website or call center) (the “Channels”) for the same ship, sail date and stateroom category booked the guest can request (“Request”) Royal Caribbean re-price their booking to the current fare price, inclusive of any applicable promotion(s), available on the Channels (“Repriced Fare”). Guests with a refundable deposit fare confirmed booking can submit a Request to apply the Repriced Fare of either fare type. Guests with a non-refundable deposit fare confirmed booking can submit a Request to apply the Repriced Fare of the same fare type only. A guest can submit a Request any time prior to final payment due date, or within 48 hours of booking creation by calling the Call Center at 866-562-7625 or their Travel Partner. For any Request before final payment due date, Royal Caribbean will apply the Repriced Fare to the guest’s booking and if guest has paid in full, a refund will be issued. For any Request after final payment due date where the Repriced Fare of a higher category stateroom is no more than the rate paid for the guest’s confirmed booking, the guest may be eligible for a complimentary upgrade to the higher stateroom category, subject to availability.  The Repriced Fare applicable to any Request will be the price listed for the applicable ship, sail date and stateroom category on the Channels at the time the Request is approved and processed by Royal Caribbean, inclusive of any applicable promotion(s).

Certain promotions are excluded from the Best Price Guarantee, see specific offer terms and conditions.

Royal Caribbean reserves the right, in its sole discretion, to modify, alter or otherwise update these terms and/or cancel the Best Price Guarantee at any time without notice.