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Preguntas relacionadas con Cruise with Confidence

As of May 6, 2020, we have enhanced and expanded our Cruise with Confidence policy to give you even more peace of mind. The new Cruise with Confidence policy allows our guests that booked their cruise on or before August 1, 2020, to cancel any cruise...
The new Cruise with Confidence policy includes all sailings departing on-or-before April 30th, 2022 from any port. View the Terms & Conditions
Future Cruise Credits are valid through December 31, 2021 or 12 months from the date that you cancelled your original sailing (whichever is longer) and can be used for any open sailings at the time of booking. View the Terms & Conditions
If you chose to cancel your cruise under the Cruise with Confidence program before May 6, 2020, you will be issued a Future Cruise Credit. You may use the credit for any sailing that departs on or before December 31, 2021. As of May 6, we revised the...
Si usted reservó a través de una agencia de Viajes, por favor contáctela para que lo asista en su cancelación. Si reservó directamente con nosotros, por favor llámenos o rellene nuestro formulario en línea aquí. Recuerde, usted o su Agente de Viajes ...
Si la tarifa del crucero en su nueva reserva excede el valor del Crédito para Futuro Crucero, deberá pagar la diferencia. Por el contrario, si la tarifa del nuevo crucero es inferior al valor del Crédito para Futuro Crucero, se emitirá un nuevo crédi...
No, tu Crédito para Futuro Crucero solo será válido para un crucero a bordo de Royal Caribbean International.  Términos y Condiciones
Sí, el pago total deberá realizarse antes de los 75 días previos a la salida de un crucero de 1 a 4 noches de duración y antes de los 90 días para cruceros de 5 noches o más. Términos y Condiciones
Non-Refundable Deposits that are booked on-or before August 1, 2020 and are sailing on-or before April 30th, 2022 are eligible for the Cruise with Confidence Policy and follow the same guidelines. Prior to the Final Payment deadline, guests with a No...
Yes, pre-cruise purchase will be refunded to the original form of payment – this includes moving your cruise with our Life and Shift option under the Cruise with Confidence program. View the Terms & Conditions
From enhanced boarding screening to heightened sanitation at ships and terminals, we are undertaking every measure to safeguard guests and crew. Once we have our final protocols in place, we’ll be sure to share them with booked guests before they cru...
Debido a los requisitos de inmigración, Royal Caribbean necesita 48 horas completas para procesar su cancelación antes del día de salida. A continuación, se presentan escenarios diarios para ayudarle a entender el tiempo exacto. Puede parecer algo mu...
For Cruise with Confidence guests that are ready to move to an alternative sail date in 2021, we’re happy to price protect their original pricing and/or promotion if the alternative sailing is the same itinerary, product, length, and stateroom catego...
The Best Price Guarantee program allows guests to take advantage of better rates up to 48 hours prior to sail date! Guests must be booked on or before August 1, 2020 for sailings that depart before April 30th, 2022 and they can request the difference...

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