As part of the Royal Caribbean commitment to creating unforgettable vacation experiences for our guests, we have developed Royal Suite Class — Luxury That’s Anything But Boring. Royal Suite Class is an elevated onboard experience for suite guests, combining the unmatched range of innovative Royal Caribbean suite-category accommodations with superior service, exclusive access and personalization of guests’ cruise experiences. Within its three tiers — Star, Sky and Sea — this program offers exclusive access to lounges and dining venues while onboard, attentive services and additional stateroom amenities.
Royal Suite Class is available on Symphony of the Seas, Oasis of the Seas, Allure of the Seas, Harmony of the Seas, Anthem of the Seas and Ovation of the Seas (Singapore and Sydney departures only).
The Royal Suite Class program launched in April 2016.
Royal Suite Class offers three tiers of accommodations, based on the suite category, Star, Sky, and Sea.
*Staterooms vary by ship class. Stateroom categories and suites are subject to change without notice.
*Please note, reservations are required for dinner at Coastal Kitchen. Beverages are not included.
*Please note, reservations are required for dinner. Beverages not included.
†Surf + Stream package. One device per person for each guest booked in a Sky suite. Access codes will be provided upon arrival.
**Barefoot Beach cabanas are an additional cost and require reservations.
*Please note, reservations are required for dinner. Beverages not included in the Deluxe Beverage Package will be charged to the guest.
ΔComplimentary Gratuities benefit applies only to onboard staff who provide standard dining and culinary services, stateroom and general housekeeping services. Star guests may tip their Royal Genie and Concierge separately, at their own discretion.
**Surf + Stream package. One device per person for each guest booked in a Star suite. Access codes will be provided by your Royal Genie.
††Enjoy reduced wait times for select onboard activities during published hours, excluding peak times between 1:00 pm and 4:00 pm on Sea Days.
ΔΔComplimentary access to Barefoot Beach. Barefoot Beach cabanas are an additional cost and require reservations.
The Royal Genie is the ultimate insider, crafting exclusive one-of-a-kind experiences, all designed around the Star suite guest. The Royal Genie does not just tend to the Star guest’s suite — they make the entire ship their suite, creating personalized VIP experiences tailored to the guest’s exact tastes.
Royal Genie Services exclusive for Star guests
Royal Genie Services are for guests residing in Star Suites. Due to the exclusive nature of these services, they cannot be extended to friends and family members sailing on the same voyage who are not booked as Star guests.
All guests booked in a Star suite will receive:
All guests booked in a Sky suite will receive:
All guests booked in a Sea suite will receive:
Complimentary gratuities are only included for Star guests. Complimentary gratuities are not included for Sky and Sea guests.
The complimentary gratuities amenity applies only to our Dining Services staff, Stateroom Attendants and/or Suite Attendants as well as other Hotel Services personnel who work to enhance your cruise experience. Star guests may tip their Royal Genie and Concierge and Sky guests may tip their Concierge separately, at their own discretion.
Yes, one beverage package per person for each guest booked in a Star suite is included. The Deluxe Beverage package is for guests 21 years and older. Guests under 21 years will receive the Refreshment Package.
WINES (BY THE GLASS)
LIQUOR (BY THE DRINK)
COCKTAILS (INCLUDES FROZEN DRINKS)
NON ALCOHOLIC BEVERAGES
One Deluxe Beverage Package per person for each guest, 21 years or older, booked in a Star suite. All brands are subject to availability and the selection can change at any time. Packages cannot be shared, and are non-transferable. Packages do not include souvenir glassware, specialty beers as listed on bar menus or super premium category beverages. The alcohol package includes call and premium cocktails up to a $12 value, frozen cocktails, beers, premium wine by the glass (up to $12 value), 40% discount on purchases of bottles of wine and champagne normally priced at $100 or less, 20% discount on purchases of bottles of wine and champagne normally priced at $101 or more. Star guests are welcome to purchase super premium category wine and beverages at a reduced cost. Please see your Royal Genie for further details. Packages are subject to the terms of Royal Caribbean International’s Alcohol Policy. Pricing subject to change.
Yes, the Star guest will be charged the difference for the drink ordered. The difference will have to be paid on call and premium cocktails over $12 and on premium wine by the glass over $12. For example, if a guest orders a $20 glass of wine, they will be charged $8 on their account.
We do not provide bottle service except for wine or champagne.
NON ALCOHOLIC BEVERAGES
One Refreshment Package per person for each guest booked in a Star suite. All brands are subject to availability and the selection can change at any time. Packages cannot be shared, and are non-transferable. Packages do not include souvenir glassware.
Starbucks® food, snacks, pastries and anything other than premium coffee/tea are for an additional cost.
One device per person for each guest booked in a Star or Sky suite. Internet service is available throughout the ship. Internet access ends at 8:00 a.m. on the morning of departure. Works on one device at a time.
Surf + Stream package. Surf the web, stay in touch via email, share vacation photos on social media, stream music and movies from Spotify or Netflix and connect using video chat apps such as Skype.
Royal Suite Class is a program offered only on Oasis of the Seas, Allure of the Seas, Harmony of the Seas, Anthem of the Seas and Ovation of the Seas (Singapore and Sydney departures).
All suites within our Star tier receive the Royal Genie experience. Star suites include the following room categories: Royal Loft Suite, Owner’s Loft Suite, Four Bedroom Family Suite (available on Harmony of the Seas only), Grand Loft Suite, Sky Loft Suite, Two Bedroom AquaTheater Balcony Suite (available on Oasis of the Seas, Allure of the Seas and Harmony of the Seas on Decks 8, 9, 10).
The Royal Genie will stay in contact with their Star guest(s) and provide services when needed except every afternoon during their planning time between approximately 12:00 pm and 3:00 pm (ship time). Around 9:00 pm they will be recharging their Royal Genie powers — after all, even Royal Genies have to sleep. Each Royal Genie is responsible for 3-4 suites.
Guests will not be able to choose a preferred Royal Genie. However, our guests can be assured that every Royal Genie is ready to make their vacation an unforgettable one.
Royal Genie Services are limited to guests residing in Star Suites. Due to the exclusive nature of these services, they cannot be extended to friends and family who are not Star guests.
This amenity is only available for guests booked in a Star suite and services will not be extended to other guests not residing in a Star suite.
The Royal Genie does not accompany their Star guest(s) on their planned shore excursion. If requested, the Royal Genie may escort guests off the ship, but while guests are enjoying their time in port, the Royal Genie is busy making sure all their other requests will be met during their cruise.
All Royal Suite Class guests will be able to reserve shore excursions, dining, spa & fitness, entertainment and other activities 90 days prior to their sail date and are encouraged to pre-book their activities. Guests can pre-book through Royal Caribbean’s Cruise Planner (RoyalCaribbean.com/CruisePlanner) once they have received their reservation number. For specialty restaurant reservations, Star guests can rest assured their Royal Genie can confirm their dining needs beginning two weeks prior to their sailing.
Yes, through the Royal Private Journeys collection, guests can customize their vacation experience. Once you’ve made your cruise reservation, simply call us at 1-844-571-7851 (US and Canada), 1-801-666-3031 (International) Monday through Friday 8:00 am to 5:00 pm EST or visit RoyalCaribbean.com/PrivateJourneys prior to the sailing. Our Destination Insiders are at your service to create a carefully curated and totally personalized program. The earlier the better. It’s best to allow at least 21 days prior to sail date. Please allow at least one business day for our Destination Insiders to review, process, and respond to your request.
Yes, as a Star guest, your dining requests and plans are accommodated and confirmed.
Whenever a Star guest plans to eat with members not booked in a Star suite we encourage our Star guests to make advance reservations through cruise planner to ensure your group gets their preferred time. In this circumstance, the Royal Genie will not be involved in the reservation. Star guests will receive a refund for eligible amounts billed to their stateroom.
Exclusively for Suite Guests and Pinnacle members, Coastal Kitchen fuses Mediterranean influences with the unmatched riches of California’s bountiful farmlands. This is a destination that exudes pure freshness. From Pacific Coast favorites like sea bass ceviche, to the Central Valley’s sliced avocado and homemade blueberry pie, to Med-inspired tastes like Serrano ham, whipped goat cheese and roasted grapes. And from the golden hills of Napa and Tuscany, an extensive selection of vintages await by the glass or bottle.
The exclusive package of Star amenities is available only to guests who purchase a Star suite. However, several of the Star amenities can be purchased individually through the online Cruise Planner (RoyalCaribbean.com/CruisePlanner), including specialty dining, VOOM, the fastest Internet at sea, Deluxe Beverage Package and the Refreshment Package.
Yes, Royal Suite Class guests are welcome to plan a cocktail party in their suite with their family and friends. The Royal Genie (for Star guests), Concierge (for Sky guests) and Guest Services (for Sea guests) can help arrange such experiences onboard. Additional charges will apply, and will be based on the type of request, number of guests, hors d’oeuvres and beverage selections, length of event, etc.
The Royal Genie has insider connections and impeccable taste. The Royal Genie can arrange private shopping with a personal introduction to the managers of our exclusive shops, including luxury brands like Cartier and Michael Kors (shops vary by ship).
Star guests can reserve Barefoot Beach cabanas through the Royal Genie two weeks prior to sailing at an additional cost. Sky guests can reserve through the Concierge one week prior to sailing at an additional cost. Once onboard, any remaining cabanas may be available for purchase by Star and Sky guests. Barefoot Beach cabanas are an additional cost and require reservations.
No, Royal Suite Class is not available onboard ships sailing in China. However, our China itineraries offer a comparable luxury class known as the Royal Golden Suite program, available onboard Quantum®, Ovation®, Mariner®, Voyager®, and Legend of the Seas®. The Royal Suite Class program will be available on Ovation of the Seas® for departures from Singapore and Sydney only.