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Questions related to Royal Genie

The Royal Genie is the ultimate insider, crafting exclusive one-of-a-kind experiences, all designed around the Star suite guest. The Royal Genie does not just tend to the Star guest’s suite — they make the entire ship their suite, creating personaliz...
Star benefits are only for guests residing in the Star suite. Due to the nature of these services, they cannot be extended to friends and family members sailing on the same voyage who are not booked as Star guests. Royal Genie services are also exclu...
The Royal Genie will stay in contact with their Star guest(s) and provide services when needed except every afternoon during their planning time between approximately 12:00 pm and 3:00 pm (ship time). Around 9:00 pm they will be recharging their Roya...
Guests will not be able to choose a preferred Royal Genie. However, our guests can be assured that every Royal Genie is ready to make their vacation an unforgettable one.
This amenity is only available for guests booked in a Star suite and services will not be extended to other guests not residing in a Star suite.
The Royal Genie does not accompany their Star guest(s) on their planned shore excursion. If requested, the Royal Genie may escort guests off the ship, but while guests are enjoying their time in port, the Royal Genie is busy making sure all their oth...
Yes, as a Star guest, your dining requests and plans are accommodated and confirmed. Whenever a Star guest plans to eat with members not booked in a Star suite we encourage our Star guests to make advance reservations through cruise planner to ensure...
Yes, Royal Suite Class guests are welcome to plan a cocktail party in their suite with their family and friends. The Royal Genie (for Star guests), Concierge (for Sky guests) and Guest Services (for Sea guests) can help arrange such experiences onboa...
The Royal Genie has insider connections and impeccable taste. The Royal Genie can arrange private shopping with a personal introduction to the managers of our exclusive shops, including luxury brands like Cartier and Michael Kors (shops vary by ship)...
Star guests can reserve Barefoot Beach cabanas through the Royal Genie approximately four weeks prior to sailing at an additional cost. Sky guests can reserve through the Concierge one week prior to sailing at an additional cost. Once onboard, any re...

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