ACCESSIBLE SHORE EXCURSIONS

Explore in Comfort with Accessible Shore Excursions

Immerse yourself in our destinations with Accessible Shore Excursions, unique cultural excursions that accommodate scooters, wheelchairs, walkers and more. We designed these spectacular tours with you in mind.

At Royal Caribbean, we are always excited to cultivate the best experiences possible - both onboard and on land for each of our guests every time we sail.

Accessible Shore Excursions reveals the authentic culture of several of our ports for our wheelchair users or guests with other mobility disabilities. We're ready to provide comfortable, accessible transportation and knowledgeable, fully insured guides to meet your highest standards.

 


ACCESSIBLE SHORE EXCURSIONS 

Explore in Comfort with Accessible Shore Excursions

Immerse yourself in our destinations with Accessible Shore Excursions, unique cultural excursions that accommodate scooters, wheelchairs, walkers and more. We designed these spectacular tours with you in mind.

At Royal Caribbean, we are always excited to cultivate the best experiences possible - both onboard and on land for each of our guests every time we sail.

Accessible Shore Excursions reveals the authentic culture of several of our ports for our wheelchair users or guests with other mobility disabilities. We're ready to provide comfortable, accessible transportation and knowledgeable, fully insured guides to meet your highest standards.

A FEW THINGS TO KEEP IN MIND

  •   Please note that Accessible Shore Excursions are offered in certain destinations.
  •   Adventure Ocean toilet-trained policy exception
  •   Accessible Shore Excursions are designed for guests who are unable to walk or negotiate motor coach steps. These guests have priority when reserving Accessible Shore Excursions due to limited space.
  •   Otherwise, reservations are confirmed on a first-come, first-served basis.
  •   An able-bodied person should accompany a full-time wheelchair user at all times during Shore Excursions.
  •   Staff is not allowed to lift or assist a guest in or out of a vehicle.
  •   Vehicles, ramps and lifts may vary depending upon the port and availability.
  •   Guests must be seated on wheelchair or scooter at all times to use ramps and lifts.
  •   Americans with Disabilities Act (ADA) regulations and guidelines do not apply outside of the United States.
  •   Private Arrangements may be available in ports without Accessible Shore Excursions.
  •   We strongly recommend Accessible Shore Excursions requests be received at least 10 business days prior to departure.
  •   Level I Shore Excursions: Guests who are able to walk short distances, can negotiate motor coach steps and travel with a standard manual collapsible wheelchair or a folding cane are classified under this category.
  •   Level II Shore Excursions: Guests who are unable to walk short distances, cannot negotiate motor coach steps and who travel with a non-collapsible wheelchair/scooter.

 

PORTS THAT REQUIRE TENDERING

  •   Airlie Beach, Australia
  •   Ajaccio, Corsica
  •   Bali (Padang Bay), Indonesia
  •   Bar Harbor, Maine
  •   Bay of Islands, New Zealand
  •   Belize City, Belize
  •   Bora Bora, French Polynesia
  •   Buzios, Brazil
  •   Cabo Frio, Brazil
  •   Cabo San Lucas, Mexico
  •   Cannes (Monte Carlo), France
  •   Champagne Bay, Vanuatu
  •   CocoCay, Bahamas
  •   Corfu, Greece
  •   Cozumel, Mexico
  •   Denarau, Fiji
  •   Edinburgh, Scotland
  •   Esperance, Australia
  •   Exmouth, Australia
  •   La Spezia (Florence, Pisa), Italy
  •   Geiranger, Norway
  •   George Town, Grand Cayman
  •   Hanoi (Halong Bay), Vietnam
  •   Icy Strait Point, Alaska
  •   Ilha Grande, Brazil
  •  Ilhabela, Brazil
  •   Ilheus, Brazil
  •   Isle of Pines, New Caledonia
  •   Jeju, Republic of Korea (South Korea)

 

 

  •   Kailua Kona, Hawaii
  •   Kotor, Montenegro
  •   Lahaina (Maui), Hawaii
  •   Lifou, Loyalty Island
  •   Lombok, Indonesia
  •   Malacca, Malaysia
  •   Moorea, French Polynesia
  •   Mykonos, Greece
  •   Mystery Island, Vanuatu
  •   Naples (Salerno), Italy
  •   Nha Trang, Vietnam
  •   Villefranche (Nice), France
  •   Ouvea (Wadrilla), Loyalty Island
  •   Phuket, Thailand
  •   Playa Del Carmen, Mexico
  •   Port Douglas, Australia
  •   Portbelo, Brazil
  •   Punta Del Este, Uruguay
  •   Rockland, Maine
  •   Samana, Dominican Republic
  •   Santorini, Greece
  •   Split, Croatia
  •   St. Peter Port, Channel Islands
  •   Ushuaia, Argentina
  •   Visby, Sweden

 

To customize your accommodations to meet your specific needs, please complete the Guest Special Needs Form
To customize your accommodations to meet your specific needs, please complete the Guest Special Needs Form

We encourage you notify us of your needs at the time of booking, to guarantee availability of specific equipment or services. Please provide 60 days advance notice if you need sign language interpreting services during your cruise, 30 days advance notice if you need special equipment or services to accommodate your disability during the cruise. If we do not receive enough advance notice, we will make reasonable efforts to provide requested equipment and/or services. You must provide 72 hours advance notice if you are traveling with a group of 10 or more passengers with disability.

MORE INFORMATION

Call our Access Department at (866) 592-7225,  or send an e-mail to special_needs@rccl.com, or have your local travel agent or International Representative contact us. Our fax number is (954) 628-9622.

ADDITIONAL ASSISTANCE
 
Feel free to ask for a Complaint Resolution Official (CRO). Our CROs have been trained and are aware of applicable U.S. Department of Transportation (DOT) disability regulations as well as our policies and procedures regarding guests with disabilities. Our CROs are available at all U.S ports of departure and ships.

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