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問題有關於 Cruise with Confidence

As of May 6, 2020, we have enhanced and expanded our Cruise with Confidence policy to give you even more peace of mind. The new Cruise with Confidence policy allows our guests that booked their cruise on or before August 1, 2020, to cancel any cruise...
The new Cruise with Confidence policy includes all sailings departing on-or-before April 30th, 2022 from any port. View the Terms & Conditions
Future Cruise Credits are valid through December 31, 2021 or 12 months from your original canceled sail date (whichever is longer) and can be used for any open sailings at the time of booking. View the Terms & Conditions
If you chose to cancel your cruise under the Cruise with Confidence program before May 6, 2020, you will be issued a Future Cruise Credit. You may use the credit for any sailing that departs on or before December 31, 2021. As of May 6, we revised the...
請致電聯絡我們。請注意,請務必在開航日期最少 48 小時前就取消航程一事,致電通知我們。由於來電數量比平常較多,因此感謝您耐心等候。  條款與細則
如果新預訂的船費超出「日後航程積分」的價值,您便需要支付差額。此外,如果新船費低於「日後航程積分」的價值,則餘額會發放到新的「日後航程積分」中。 條款與細則
否,您必須將「日後航程積分」用於日後乘搭皇家加勒比國際遊輪的航程。  條款與細則
是的,全額款項必須最遲在開航日期前 75 天 (1 至 4 晚遊輪假期) 或 90 天 (5 晚或以上遊輪假期) 支付。 條款與細則 
Non-Refundable Deposit bookings sailing on-or-before April 30th, 2022 are eligible for the Cruise with Confidence Policy and follow the same guidelines. Prior to the Final Payment deadline, guests with a Non-Refundable Deposit bookings that wish to c...
Yes, pre-cruise purchase will be refunded to the original form of payment – this includes moving your cruise with our Life and Shift option under the Cruise with Confidence program. View the Terms & Conditions
From enhanced boarding screening to heightened sanitation at ships and terminals, we are undertaking every measure to safeguard guests and crew. Once we have our final protocols in place, we’ll be sure to share them with booked guests before they cru...
按照入境要求,皇家加勒比需要在您出發前整整 48 小時來處理您的取消手續。以下為每天的情況,助您了解確切的時間安排。當中程序可能不易理解,但我們正努力嘗試給予您盡可能最多的時間作出決定。 如有關於「遊輪體驗,安心放心」取消政策的其他疑慮,歡迎在出發前隨時聯絡我們。 「遊輪體驗,安心放心」48 小時通知窗口 如您於以下日期出發… 您需要於以下日子前致電我們… 星期一 遊輪從以下日子出發的時區的星期五午夜: 星期二 遊輪從以下日子出發的時區的星期六午夜: 星期三 遊輪從以下日子出發的時區的星期日午夜...
For Cruise with Confidence guests that are ready to move to an alternative sail date in 2021, we’re happy to price protect their original pricing and/or promotion if the alternative sailing is the same itinerary, product, length, and stateroom catego...

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