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Q

What are the protections offered by the Cruise with Confidence program if I opted in before the May 6, 2020 program revision?

A

If you chose to cancel your cruise under the Cruise with Confidence program before May 6, 2020, you will be issued a Future Cruise Credit. You may use the credit for any sailing that departs on or before December 31, 2021.

As of May 6, we revised the Cruise with Confidence program to include an expanded window for credit redemption, Best Price Guarantee, and other enhancements.

If you have a Cruise with Confidence Future Cruise Credit issued before May 6, 2020, you can take advantage of the program’s enhancement by redeeming your current credit on or before January 31, 2021, for any sailing that departs on or before December 31, 2021. Your booking would then enjoy the enhanced cancellation flexibility and price protection of the new Cruise with Confidence program.

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