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Q

How quickly will I get my Future Cruise Credit so I can rebook?

A

If Royal Caribbean cancelled your cruise as part of our COVID-19 operations suspension, you can expect to receive your Future Cruise Credit via email by:

  • Tuesday, June 30, 2020, if you sail date was between June 12th – July 31st, 2020 (excluding Vision of the Seas June 13, 2020 and Anthem of the Seas June 20, 2020 sailings)
  • Friday, July 17th, 2020, if you were booked on a Canada sailing or on Voyager of the Seas July 3rd, 2020 sailing that was cancelled on June 2nd, 2020.
  • Friday, July 24th, 2020, if you were booked on any of the following sailings: 
    • Explorer of the Seas August 2020 sailings
    • Brilliance of the Seas August 21, 2020 sailing
    • Jewel of the Seas August 8 – August 23, 2020 sailings
    • Voyager of the Seas July 12 – September 30, 2020 sailings 
    • Spectrum of the Seas July 1 – July 10th, 2020 sailings 
    • Quantum of the Seas July 3 – July 12, 2020 sailings
  • Friday, July 31st, 2020, if you were booked on any of the following sailings: 
    •  Global sailings departing August 1 – September 15, 2020 
    • Bermuda sailings departing September 16 – October 31, 2020 
    • Spectrum of the Seas July 17, 2020, July 21 2020, July 25, 2020 sailings and Quantum of the Seas July 19, 2020, July 24, 2020 and July 29, 2020 sailings
  • August 7th, 2020, if you were booked on one of the following sailings:
    • Odyssey of the Seas November 5, 2020 – April 17, 2021 sailings
    • Jewel of the Seas February 14, 2021

If you cancelled with our Cruise with Confidence program, you can expect to receive your Future Cruise Credit via email depending on your sail date:

  • For sailings departing on March 6, 2020 – July 31, 2020 — you’ll receive your FCC within 2 weeks of canceling your booking .
  • For sailings departing on August 1, 2020 – September 1, 2020 — you’ll receive your FCC within 45 days of canceling your booking. 

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