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Q

Until when can I request the 125% Onboard Credit?

A

The 125% Onboard Cruise Credit offer window varies depending on when your sailing was suspended. Please see below for your exact deadline:

If your sailing was suspended
between March 13, 2020 – June 30, 2020
Your offer has expired. If you did not submit a request for Onboard Credit, your Cruise Planner purchases were automatically refunded to your original payment method.
If your sailing was suspended
between July 10, 2020 – August 26, 2020
Your offer has expired. If you did not submit a request, your Cruise Planner purchases will be automatically refunded within 45 days of your Onboard Credit Offer deadline.
If your sailing was suspended on September 15, 2020 You must submit your request by October 16, 2020. Click here to request your higher value credit.

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