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Questions related to Cruise with Confidence

As of May 6, 2020, we have enhanced and expanded our Cruise with Confidence policy to give you even more peace of mind. The new Cruise with Confidence policy allows our guests that booked their cruise on or before November 30, 2020, to cancel any cru...
Cruise with Confidence covers cruises booked on or before November 30, 2020, that set sail on or before April 30, 2022. View the Terms & Conditions
Cruise with Confidence Future Cruise Credits expire December 31st, 2021 or 12 months from the date that you cancelled your original sailing (whichever is further). You must redeem the FCC for a cruise that departs on or before the expiration date of ...
If you chose to cancel your cruise under the Cruise with Confidence program before May 6, 2020, you will be issued a Future Cruise Credit. You may use the credit for any sailing that departs on or before December 31, 2021. As of May 6, we revised the...
If you booked with a Travel Advisor, please contact them for assistance with your cancellation. If you booked directly with us, please give us a call or submit our online form here. Remember, you or your Travel Advisor must notify us of your cancella...
If the cruise fare on your new booking exceeds the Future Cruise Credit’s value, you will have to pay the difference. Alternatively, if the new cruise fare is lower than the Future Cruise Credit’s value, a new Future Cruise Credit will be issued for ...
No, you’ll have to apply your Future Cruise Credit to a future cruise onboard Royal Caribbean International.  View the Terms & Conditions
Yes, full payment is still required at 75 days-to-sailing for departures 1-4 nights in length and 90 days-to-sailing for 5+ nights. View the Terms & Conditions
Non-Refundable Deposits that are booked on-or before November 30, 2020 and are sailing on-or before April 30th, 2022 are eligible for the Cruise with Confidence Policy and follow the same guidelines. Prior to the Final Payment deadline, guests with a...
Yes, pre-cruise purchase will be refunded to the original form of payment – this includes moving your cruise with our Lift and Shift option under the Cruise with Confidence program. View the Terms & Conditions
From enhanced boarding screening to heightened sanitation at ships and terminals, we are undertaking every measure to safeguard guests and crew. Once we have our final protocols in place, we’ll be sure to share them with booked guests before they cru...
Due to immigration requirements, Royal Caribbean needs a full 48 hours to process your cancellation before your day of departure. Here are day-by-day scenarios below, to help you understand exact timing. It may seem technical, but we’re trying to giv...
For Cruise with Confidence guests that are ready to move to an alternative sail date in 2021, we’re happy to price protect their original pricing and/or promotion if the alternative sailing is the same itinerary, product, length, and stateroom catego...
The Best Price Guarantee program allows guests to take advantage of better rates up to 48 hours prior to sail date! Guests must be booked on or before November 30, 2020 for sailings that depart before April 30th, 2022 and they can request the differe...

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